FAQs

Yes, check the email you provided when you set up your profile on SkilledTradeCE.com.

Your course will be available immediately after your payment is processed. You are allowed to access all of our courses online at your convenience, 24/7. You will also receive payment confirmation via email. If you don’t see your newly purchased course listed under “Registered Courses” on your “My Profile” account page within fifteen minutes after purchasing it, please Email Us Here.

Yes! SkilledTradeCE.com uses SSL encryption to protect sensitive information, such as credit card numbers, passwords, user names, etc. Information is transmitted only after being converted into a secure code. SSL is the de facto standard for creating a secure, encrypted link between a Web server and a browser. This provides the same level of security used by banking institutions and other on-line companies requiring the utmost protection for their customers.

Skilled Trade CE, LLC is the only Online Continuing Education provider in this industry to provide and maintain the highest level of physical and internet security safeguards available to protect our customers while they are on our website and the costs to do so are invaluable. Our competitors try to save money by skimping out on internet security and should not be trusted as they are willing to give hackers or identity thieves the chance to access your personal information. Without SSL, online transactions would be vulnerable to interception by said hackers and thieves. An “https://” prefix in the URL and a key or padlock green icon in the browser’s status bar indicates that a Web site is secure. Domain authentication reassures site users that they’re actually interacting with the site identified in the URL bar.

For more information please visit our “Privacy Policy”.

You can retake a course as many times as needed in order to get a passing score. Retakes are completely free of charge. You aren’t penalized in any way for failing a course and failed course results will not be submitted to the state. Be sure to allow adequate time to successfully complete your course, as you must pass it prior to any state state licensing deadlines. If you aren’t sure when your state deadline is, check with your State’s Plumbing Board.

If you believe that your certificate has inaccurate information please contact us so we can verify your information is correct and update it if necessary. This includes name misspellings, incorrect plumbing license numbers, etc. It’s important that we have accurate updated information so we can be sure the department of labor and industry gives you proper credit for your hard work! Email Us Here.

Signin to SkilledTradeCE.com and go to “My Courses”. From here you can select your desired course and then click “Print Your Certificate” to open your certificate in PDF format. From here you can right click it and save a copy for later reference, printing, or emailing. You will need Adobe Reader to properly access PDF’s. If you don’t have Adobe Reader, click here to download it – It’s free and safe to download!

If you would like information on group discounts, please email us your contact info including name, company, email, trade, state, and amount of CEU credit requested to Info@SkilledTradeCE.com, and one of our representatives will get back to you within one business day.
We still recommend that students have their own account on SkilledTradeCE.com so we can properly track, give credit, and make sure all the required informaiton is included on the certificate for the plumber who completes the course. All it takes is your license number and an email address to set up an account – if you don’t have an email, you can easily create one here.

Course special offer codes can be redeemed on your cart page or at checkout. Before you enter your billing info, you can enter your coupon code and click “Apply Coupon”. This will automatically redeem your coupon. Remember, some coupon codes are time sensitive and/or one time use specific.

The required materials for each course are listed under the “Additional Information” section of each course. A current codebook is required to complete Skilled Trade CE courses. All courses are based on the most recent adopted codes along with State Amendments. We do our best to provide sufficient supporting material for our courses, but ultimately it is the responsibility of the student to have the required book, materials and/or tools necessary to complete the course(s) you have purchased.
Codebooks can be purchased from Iapmo’s online bookstore here.
Or you can try the links below for online versions, you will need to find the appropriate chapter.
2015 MN Plumbing Code
2012 Uniform Plumbing Code
2009 Uniform Plumbing Code

To retrieve a lost password, Click Here. First you will be prompted to enter your username or email address, then you will then receive an email containing your password.

No; Each answer you submit as you progress through the course will be automatically saved, and if your course is timed, your accumulated time will also be saved. When it’s convenient for you to log back in at a later date, your course will pick up right where you previously left off.

To begin taking your online course, log in to the account it was purchased with in one of the following ways:

1. Click Here to enter your username and password, or to retrieve a forgotten username or password Click Here.
2. You will receive a receipt of your order by email. Click the link found at the bottom of your receipt to log in to your account.

After logging in click on the “My Courses” button on the navigation bar at the top of the page to view a list containing “My Courses”, click on the course you wish to begin or continue.